Delivery

When will I receive my order?

Your order will be delivered on the expected delivery date or on any other date specified in your order. 

Azott.com aspires to deliver your order according to the expected delivery date specified in your order. The expected delivery date is the date on or before you can expect your order to be delivered to your preferred shipping address. 

You will see the expected delivery date for each shipment on the order summary before placing your order. The expected delivery date will also appear in the My Purchases section of your account after placing your order. To view the estimated delivery date for your order: 

1. Log in to the azott.com account using the registered email address and your password. 

2. Click on your name displayed in the top right-hand corner of the page. 

3. Click My Orders. 

4. By default, you will see the requests placed in the past six months screen. 

5. Select your application on the screen. 

6. The expected delivery date will be displayed below the order details tab. 

Note: If your order has not arrived on or before the expected delivery date at your preferred shipping address, please contact our Customer Support Team for assistance 

Can I get my purchases from The Azott Center located in my area (delivery point)?

If you are eligible to receive your purchases from the delivery point, then you will receive an SMS on the number mentioned in the order that the product is ready for delivery as soon as the product arrives at the chosen center or location and will be available for receipt for a period of 4 working days. If you encounter any issues with the reception of your product from the chosen center or location, please contact customer support for assistance. 

Note: The self-receipt request for products will be canceled if it is not received from the selected center or location within 4 working days. 

Why did you get multiple shipments for the same order?

When you buy products from different sellers, each seller will have a separate shipment and the product or products from each seller will be delivered to you separately. If you want all products to be in one shipment, you must place an order for all products from the same seller. 

You can see the seller's name on the right-hand corner of the product page corresponding to the seller's tag.

In which wilaya can Azott deliver products at the moment?

Azott.com deliver product to all places in Algeria.